Privacy Policy

1. Introduction

Welcome to Muzician.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

By accessing or using Muzician.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following personal information when you use our services:

Name – Used for personalization.
Email Address – Used for account creation, communication, and customer support.

We do not collect or store payment details. All transactions are securely handled by our payment providers:

Stripe and PayPal for website purchases.
Apple App Store and Google Play Store for in-app purchases.

3. How We Use Your Information

We use the information we collect to:

Provide and personalize your experience on Muzician.com.
Allow you to track progress in courses and resume where you left off.
Send service-related emails (such as account updates and customer support responses).
Improve our website and user experience.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience by:

Remembering your login details.
Tracking course progress and opened lessons.
Customizing content based on your preferences.
You can manage or disable cookies through your browser settings, but this may affect functionality.

5. Data Sharing and Security

We do not share your personal data with third parties.
We use industry-standard security measures to protect your information.
While we take precautions, no system is 100% secure, and users should take steps to protect their accounts.

6. Data Deletion Requests

You have the right to request the deletion of your personal data. To do so, please contact us using the contact form, and we will process your request within a reasonable timeframe.

7. Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights under GDPR:

Right to Access – Request a copy of your personal data.
Right to Rectification – Request corrections to inaccurate data.
Right to Erasure ("Right to be Forgotten") – Request deletion of your data.
Right to Restrict Processing – Ask us to limit how we process your data.
Right to Data Portability – Receive your data in a structured format.
Right to Object – Object to how we use your data (e.g., personalized recommendations).
Right to Withdraw Consent – Withdraw consent for processing at any time.

8. Australian Privacy Regulations (Privacy Act 1988 and APPs)

If you are an Australian resident, your personal information is protected under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

How We Handle Your Data Under Australian Law

We only collect personal information that is necessary for providing our services.
We do not share your data with third parties unless required by law.
We take reasonable steps to ensure your data is secure and protected from unauthorized access.
Your Rights Under Australian Privacy Law
As an Australian resident, you have the right to:
Access your personal information held by us.
Request corrections to inaccurate or incomplete information.
Complain about privacy concerns and have your concerns addressed.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using our contact form.

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.